Implaner

Privacy

At Implaner, we're redefining how dental care begins—by making the X-ray submission process simple, secure, and patient-focused. Our platform allows you to upload your dental X-rays and share relevant health information with your dental provider before your visit, helping you save time, reduce in-clinic wait, and ensure a more accurate diagnosis.

Effective Date:

November 15, 2025

Entity:

Implaner Saglik Teknolojileri ve Turizm Hizmetleri Ltd. Sti.

Jurisdiction:

Türkiye & European Union (GDPR Compliant)

1. Introduction

Implaner ("we," "us" or "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our platform (the "Service"), whether via our website, mobile app, or partner integrations.

2. Information We Collect

We may collect the following categories of information:

Personal Identification Data:

Full name, date of birth, email, phone number, nationality.

Medical and Dental Data:

Uploaded X-rays (OPG), clinical photos, treatment preferences, and health declarations.

Technical Data:

IP address, browser type, device information, and cookies.

Communication Data:

Messages exchanged through our integrated chat or third-party services (e.g., WhatsApp via Twilio).

3. How We Use Your Information

Your data is used for the following purposes:

  • To provide personalized treatment estimates and connect you with licensed dental clinics.
  • To improve AI-based diagnostic predictions via secure anonymized analysis (Craniocatch and Gemini).
  • To communicate with you via verified channels (WhatsApp, email, SMS).
  • To comply with legal obligations under Turkish Law No. 6698 (KVKK) and GDPR (EU 2016/679).

4. Legal Basis for Processing

We process your data on the following lawful bases:

  • Consent: You explicitly consent to processing medical and personal data.
  • Contractual Necessity: To deliver the requested service.
  • Legal Obligation: To comply with applicable regulations.
  • Legitimate Interest: To maintain platform integrity and security.

5. Data Sharing and Transfers

Your personal data may be shared securely with:

  • Craniocatch: For radiology and diagnostic analysis.
  • Gemini (Google): For AI-assisted treatment suggestion generation.
  • Google Cloud: For authentication and analytics.
  • Twilio: For WhatsApp and SMS-based communication.

All partners are contractually bound to comply with GDPR and Turkish KVKK standards. Cross-border data transfers are conducted under EU Standard Contractual Clauses (SCCs).

6. Data Retention

Personal and medical data are stored for as long as necessary to fulfil service obligations or legal requirements, but no longer than 10 years, unless you request deletion.

7. Your Rights

You have the right to:

  • Access and request copies of your data.
  • Rectify or erase your data ("right to be forgotten").
  • Withdraw consent at any time.
  • Lodge a complaint with your local data protection authority.

8. Data Security

We employ end-to-end encryption, access controls, and anonymization for sensitive medical data. Only authorized personnel and AI systems have access to your identifiable data.

9. Contact

For any privacy concerns, please contact:

Address:

Implaner Saglik Teknolojileri ve Turizm Hizmetleri Ltd. Sti., Istanbul, Turkiye

Terms of ServiceGDPR ComplianceMedical Disclaimer